Returns & Exchanges

At Drakon, we want you to feel confident in your beauty ritual, which is why we offer a 30-day return policy on all products that meet our safety and hygiene standards. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Securely place the unused items in their original packaging to ensure they are protected from damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Quality Review & Refund

  Once our team inspects the returned items for hygiene compliance, your refund will be processed to your original payment method within 5-7 business days.